The following email (reproduced below) about the discrimination faced by guide dog owners is self explanatory. As a guide dog owner I am saddened and angered by the fact that 75 percent of guide dog owners report having been refused access to a taxi when accompanied by their guide dog. I am saddened but not surprised because the same thing has happened to me on several occasions (I.E. taxi drivers flouting the law by refusing to carry me when accompanied by my guide dog Trigger). If you live in the UK please do take the time to write to your Member of Parliament regarding this issue. The original email can be found by following this link http://emails-guidedogs.org.uk/LDK-3KHFD-E85B5CNX2A/cr.aspx. Please note, the links in the email reproduced below don’t work (for the working links please visit the original document linked to above).

Many thanks,

Kevin

Email From Guide Dogs For The Blind Association

Dear Kevin

“My biggest problem with refusals comes from taxi drivers. I used to have a very tough two hour commute to work. The taxi part of the journey was the shortest

bit travel wise, but it always ended up being the bit that held me up the most because I was having to spend time facing drivers who wouldn’t take me with

my dog. It made an already stressful situation really stressful and upsetting…it’s good that my contract was flexi hours otherwise I’m sure I would have

been sacked for being late all the time – it happened so often.” Guide dog owner, Northamptonshire

Earlier this year we carried out a survey of over one thousand assistance dog owners. The results were shocking.

75% of guide dog owners

who responded had been refused access to a business or service at some stage because they were accompanied by their dog, and nearly half had within the

last year.

Take action to help us stop this from happening.

This is why we’ve launched an important new campaign called ‘Access All Areas’ which aims to ensure guide dog and other assistance dog owners are able to

gain access to businesses and services with their dog, as is their legal right.

A guide dog owner and guide dog about to get into a taxi

Amongst guide dog owners the most frequently encountered place to be refused access was taxis and private hire vehicles. You can help us tackle this problem

by taking our new online action.

Thank you for supporting this vital new campaign.

Best wishes,

Rachael