Is It Really A Guide Dog Or The Local Mut?

As a guide dog owner for some 20 years or more I was surprised to come across this post about service dogs in the USA, ( In it Opinionated Man questions whether all the dogs described as “service dogs” are, in fact the genuine article. He states his dislike of having an animal sitting in close proximity while eating in a restaurant. In the comments following on from the post a number of people contend that they have seen dogs in shops which, they say where not service animals. In short, according to the post the law as to which constitutes a “service dog” in the USA is lax and/or not properly enforced.

One respondent does, however confirm my understanding of the situation in the USA, namely that federal legislation (The Americans With Disabilities Act) mandates that “service dogs” (known in the UK as “Assistance Dogs”) must be permitted access to food and other premises when accompanied by their owner.

I have no way of knowing whether there exists a big “service dog” scam in the USA with people passing off their pet fido as a well trained “service dog”. If there does indeed exist such a scam then it should be jumped on from a great height by the authorities as those offering fake “service animals” are bringing properly trained guide and other assistance animals into disrepute. However my experience as a guide dog owner in the UK is very different from that portrayed in the above mentioned post. Here the Equalities Act states that guide and other assistance dogs must be permitted entry, when accompanied by their owner to food premises such as restaurants. A guide dog is essential to the blind person’s mobility/independence and the Act recognises this by construing refusal to admit assistance dogs as discrimination. Other than one particularly poor joke I have never come across evidence of non assistance dogs being passed off as properly trained working animals. If this where to happen it would be a clear breech of the law and those perpetrating the scam would be liable to prosecution.

The problem in the UK revolves around service providers such as taxi firms and restaurants breaking the law by refusing entry to owners accompanied by their assistance dogs. It does not concern people trying to pass off their pet pooch as a genuine assistance dog. I know because I have been on the receiving end of such refusals on numerous occasions, (for the most recent example which entails a taxi firm refusing to convey me with my guide dog Trigger please see Sadly I am far from being unique. Speaking to the Guide Dogs For The Blind Association (the UK charity which trains guide dogs) and to fellow guide dog owners, I hear stories of refusals of entry by restaurants and other premises together with instances of taxi firms refusing to convey owners accompanied by their very highly trained guide dogs).

Refusal to admit assistance dogs has the effect of preventing their owner from accessing services which others take for granted. It is treating people who rely on their assistance animals as second class citizens and it is wholly unacceptable.

In conclusion I understand the concern regarding any old mut being passed off as a service dog and/or assistance dog. However the problem of scams pails into insignificance when compared to the discrimination faced by disabled assistance dog owners. We must not allow genuine concerns about service dog scams to blind us to the real problem, that of discrimination.

8 thoughts on “Is It Really A Guide Dog Or The Local Mut?

  1. Manchester Flick Chick (Chrissie)

    As far as I knew a service dog should be treated as almost being part of their owner, like their eyes, or their hands. For a place not to allow a service dog in, is to not allow certain disabled people in. How the actual fuck is that allowed to happen!? Have you ever had this problem and would you call the police?

    1. drewdog2060drewdog2060 Post author

      Thank you for your comment. You are absolutely right, a Service or Assistance Dog is almost a part of their owner as the relationship between the two is so close.
      I have never called the police. I have, however used the threat of legal action to get restaurants to admit me and my guide dog. On several occasions I have had to use the services of RNIB.
      I am currently pursuing a case where a taxi driver/firm refused to convey my guide dog and I.

  2. hockeycrazykate this little city I live in, in the great state of Michigan, USA…service dogs are permited by law to go where the handler needs to go. As a deafie I have had several places deny me service cuz of my dog. Its not my pet….its my lifeline. So sorry you experienced issues.

    1. drewdog2060drewdog2060 Post author

      I am very sorry to read about the discrimination you have experienced. As you say, your dog is not a pet, it is a service dog and your “lifeline”. Have you taken legal action against the businesses which refused to admit you? How easy is it to take such action in your state? I hope you don’t experience such discrimination again but from my own experience I (sadly) suspect you will. All the very best to you. Kevin


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